GRACE MAWUNYO KPORHA
Cairo,C
Summary
An Adult Care Support, Child Care Support ,Cleaner with two(2) years of relevant experience. Skilled at designing and following carefully placed individual care plans. Adept at adhering to all Health and Safety compliance regulations and standards. Able to accommodate any unpredictable patient/resident schedules and timelines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Entrepreneur
- Fashion accessories designing and making, registered personal business.
Adult Care Support, Child Care Support, Cleaner
Noor Homecare Agency
10.2020 - Current
- Provide support to kids and adults by assisting with meals, medications, errands, cleaning, and emotional support.
Customer Service Support Consumer Agent Support
Teleperformance Egypt
10.2016 - 08.2017
- Handled technical issues, account activation and deactivation, and assisted with fraud cases.
Front Line Agent Support
Stream Global Convergys
02.2015 - 01.2016
- Handled radio activations, sales, technical support, and credit card payments.
Customer Service Representative (CSR)
Vodafone UK VIS
01.2014 - 02.2015
- Checked bills, activated SIM cards, and handled sales.
Education
2024 -
Diploma in caregiving (Alison)
Business Certification Tsheekreations Ventures Gh
High School Diploma -
Our Lady of Mercy Senior Secondary School
Tema, Ghana08.2004
Skills
- Care & Social Support
- Basic & Immediate Life Support (BLS & ILS)
- Infection Control
- Food Hygiene
- Safeguard Adults level
- Safeguard Children
- Animal care
Certification
- Equality Diversity LGBTQ, Florence Academy 2022
- Fluids & Nutrition, Florence Academy 2022
- Safeguarding Adults 1&2, Florence Academy 2022
- Safeguard Adults 1, Florence Academy 2022
- Safeguarding Children, Florence Academy 2022
- Infection & Prevention Control, Florence Academy 2022
- Basic Life Support, Florence Academy 2022
- First Aid, Florence Academy 2022
- Food Hygiene, Florence Academy 2022
- Fire Safety, Florence Academy 2022
- Health & Safety, Florence Academy 2022
- Manual Handling, Florence Academy 2022
- Medication Administration, Florence Academy 2022
- Medications Competency, Florence Academy 2022
- Mental Health Act, Florence Academy 2022
- Information & Governance, Florence Academy 2022
- Acquired Brain Injury (ABI), Florence Academy 2022
- Allergens & Bite Size, Florence Academy 2022
- Anaphylaxis Management, Florence Academy 2022
- Caring For Someone With Epilepsy, Florence Academy 2022
- Catheter Care, Florence Academy 2022
- Continence Management, Florence Academy 2022
- Covid 19, Florence Academy 2022
- Dementia Level 1, Florence Academy 2022
- Diabetes Awareness & Management, Florence Academy 2022
- End of Life Care, Florence Academy 2022
- Lone Worker, Florence Academy 2022
- Working With People Who Self Harm, Florence Academy 2022
- Care Certificate, Florence Academy 2022
- NEWS Tool, Florence Academy 2022
- Understand Your Role, Florence Academy 2022
- Duty of Care, Florence Academy 2022
- Communication Skills, Florence Academy, 2022
- Boundaries, Florence Academy, 2022
- Oral Health And Dysphagia, Florence Academy, 2022
- Stroke Awareness, Florence Academy, 2022
- Vaccine Hesitancy, Florence Academy, 2022
- Mental Health Awareness, Florence Academy, 2022
- Falls And Fracture Prevention, Florence Academy, 2022
- Sepsis, Florence Academy 2022
- Wound Care And Tissue Visibility, Florence Academy 2022
References
- Osama Agad (Team Leader), +201226360200
- Peter Seha (Team Leader), +201011499520
- Engy Abdelwahah (Trainer), +201000608368
- Asmaa Mostafa (Supervisor), +201159211347
- Engy Kamal (Trainer), +20106001169
- Gasser Hassan (Supervisor), +291025055692
- Noor (Owner), +201101104484
Story Telling, Arts & Craft, Singing & Dancing, Cooking and Games
I have the ability to form novel and valuable ideas or works using my imagination. I am also creative with paper crafts and the like.
Languages
Ewe
Native language
English
Upper intermediate
B2
Arabic
Elementary
A2
French
Beginner
A1
Spanish
Beginner
A1
Timeline
Adult Care Support, Child Care Support, Cleaner
Noor Homecare Agency
10.2020 - Current
Customer Service Support Consumer Agent Support
Teleperformance Egypt
10.2016 - 08.2017
Front Line Agent Support
Stream Global Convergys
02.2015 - 01.2016
Customer Service Representative (CSR)
Vodafone UK VIS
01.2014 - 02.2015
Entrepreneur
2024 -
Diploma in caregiving (Alison)
Business Certification Tsheekreations Ventures Gh
High School Diploma -
Our Lady of Mercy Senior Secondary School
Similar Profiles
Maria UrsMaria Urs
Career Break for Child Care at NACareer Break for Child Care at NA
Anna KrutekAnna Krutek
Dolce Violin Ensemble at NADolce Violin Ensemble at NA
Megan SaucedoMegan Saucedo
Planned Career Break at NAPlanned Career Break at NA