Khaled Hafez

• Credit Analysis: Evaluated SME clients' creditworthiness through detailed financial assessments.
• Relationship Building: Forged strong, personalized client relationships, delivering tailored financial solutions.
• Risk Management: Implemented effective risk mitigation strategies, reducing defaults and losses
• Credit Structuring: Customized credit facilities to suit client needs, optimizing terms and collateral.
• Portfolio Management: Oversaw and monitored an SME client portfolio, ensuring financial stability.
• Compliance: Ensured strict adherence to regulatory and internal credit policies.
• Cross-Selling: Identified opportunities for additional financial product sales to clients.
• Issue Resolution: Efficiently resolved client credit and financial service-related problems.
• Collaboration: Worked closely with internal teams to streamline credit processes.
• Market Awareness: Stayed updated on SME industry trends for informed decision-making.
• Achievements: Highlighted specific successful approvals and risk reduction accomplishments.

• Promoted financial products by maintaining excellent service offering knowledge.
• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Processed customer requests for statements, and updating customer personal information in database.

• Performed general teller duties, handling cash, balancing cash drawers, performing loan payments, issuing cashier's checks and money orders, checking account information.
• Handled foreign currency and performed currency transaction reports.
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
• 
  

revenue management department

- reconciling the revenue gained from the service , airplane rent and reconcile it with the bank statement

• Reconciliation between Bank Statements and Actual Credit Card Sales of our offices Worldwide

• Learned Assets Types and its Depreciation

• The process of buying new asset in the company

• Setting up budgets to our international offices worldwide

*customer service

*credit

*INTERNAL AUDIT