Mahmoud Mostafa Mahmoud

Beside My Technical Responsibilities :

• Set performance expectations for IT team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

• Managing domain controller ( Windows Server 2016 )
• Managing DHCP Server
• Managing Firewall rules and configuration ( SOPHOS – FORCE POINT )
• Managing Kaspersky End Point Security Plus Cloud
• Managing File Share Server ( SYNOLOGY ) Managing WSUS Server
• Managing VEEAM Server backup and restore jobs
• Managing ESXI Servers
• Managing Juniper Switches with GUI
• Managing ARUBA Access Points controller
• Managing VSPHERE Server

• Establishing new networks and resolving connection issues
• Installing printers and fixing its issues
• Resolving all problems of windows or software
• Installing new PCs hardware
• Virtualization technology works on VMware and ESXI.

• Establishing new networks and resolving connection issues
• Installing printers and fixing its issues
• Resolving all the problems of windows or software
• Installing new PCs hardware
• Setting up CCTV cameras
• Monitoring all users’ network usage on Sophos XG firewall, creating and editing the entire rules
• Managing windows server features like ( DNS , DHCP )
• Create users or edit current on Active Directory in the different departments of the company and editing their group policy
• Virtualization technology works on VMware and ESXI.

• Resolving network connection issues
• Installing printers to the specific users and fixing its issues
• Resolving all the problems of windows or software
• Create new users on Active Directory in the different departments of the company and editing their group policy.

• Selling the hardware maintenance tools
• Selling all needed converters for media devices
• Selling motherboards maintenance tools and laptop batteries and power adapters
• Selling network and co-axial cables and their accessories.

• Learning all the network topology
• The first use of Active Directory and Microsoft windows server
• How to deal with the regular problems of the normal users.