MAYADA TAIEM
Catalog Specialist
Summary
Hard working and passionate job seeker with strong organizational skills eager to secure entry level position . Ready to help team achieve company goals . Detail oriented team player with organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy . Organized and dependable candidate successful at managing multiple priorities with a positive attitude . Willingness to take on added responsibilities to meet team goals
Overview
10
10
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Senior Catalog Specialist
Mass Solution Content Creation
04.2022 - 01.2025
- Review, auditing and classification of (noon platform) catalog for content quality, based on predefined guidelines
- Enhanced office efficiency by performing accurate data entry and document processing tasks.
- Added accurate data entry into computer system to complete transactions.
- Thoroughly checking product images and information to ensure accuracy and completeness of the data
- Browsing internal and external sources to improve product data
- Co-ordinate with partners and internal teams for Catalog creation & product imaging
- Review catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
- Edited and proofread materials to maintain high standards of accuracy, clarity, and readability.
- Enhanced content quality by conducting thorough research and factchecking.
- Ensured accuracy in data entry tasks while maintaining strict attention to detail.
Guest Relations Officer
Tropitel Hotel
01.2020 - 03.2021
- Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints
- Ensured customer service stayed excellent, attentive and helpful by proactively going the extra mile to assist customer needs
- Maintained excellent customer relationships by efficiently solving queries, complaints and issues
- Listened closely to each customers needs and requirements and used detailed product knowledge to make recommendations and improve customer experience
Sales
Diesel
11.2017 - 10.2018
- Provided helpful, attentive sales support to generate positive customer feedback
- Handled customer objections with professionalism, consolidating consumer trust
- Self-managed workload under pressure to consistently meet deadlines
- Created customer-friendly sales environment
- Communicated with customers to determine needs, provide recommendations and upsell services
Swimming Instructor
Choueifat international School
10.2016 - 09.2017
- Provided one-to-one coaching to develop swimming technique, ability and confidence
- Monitored poolside safety to ensure optimal wellbeing of participants and staff
- Clearly demonstrated various swimming techniques, enhancing participant understanding and competence
- Used outstanding communication and interpersonal skills to clearly explain swimming technique adaptations
Public Relations Officer
Egypt air
12.2014 - 12.2016
- Devised creative strategies for improving customer awareness of company and offerings
- Worked with team to develop and implement new fundraising opportunities by creating stories and press releases for maximum community engagement and donations
- Tracked data on company image and adjusted strategies to improve results
- Used exceptional communication and marketing skills to build positive, productive relationships with press and media outlets
Education
High School Diploma -
Future Languange School
04.2001 -
Bachelor - Tourism Studies
Helwan University
Skills
Self motivation
Critical thinking
Decision making
Organization and time management
Data analysis
Data entry experience
Excellent data entry abilities
Product description writing
Microsoft Excel
Time management abilities
Adaptability and flexibility
Excellent communication
Timeline
Senior Catalog Specialist
Mass Solution Content Creation
04.2022 - 01.2025
Guest Relations Officer
Tropitel Hotel
01.2020 - 03.2021
Sales
Diesel
11.2017 - 10.2018
Swimming Instructor
Choueifat international School
10.2016 - 09.2017
Public Relations Officer
Egypt air
12.2014 - 12.2016
High School Diploma -
Future Languange School
04.2001 -
Bachelor - Tourism Studies
Helwan University
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