Mohamed El-Tanani
Banking Relation Manager
Cairo
Summary
Seeking a challenging career opportunity that allows for the expansion of experience and utilization of background and communication skills.
Eager to contribute to organization objectives while enhancing professional growth and acquiring new skills.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration.
Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2025
2025
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Banking Relationship Manager
Central Bank of Egypt
02.2024 - Current
- Licensing Banks to Practice Electronic Banking Operations and Issue of Electronic Money Payment Methods
- Licensing Banking services via internet banking.
- Licensing Payment services via mobile phones (electronic wallets) and automated teller machines (ATMs).
- Licensing Internet banking services through smartphones (through downloaded apps).
- Licensing Banking services through automated teller machines.
- Licensing Electronic payment card issuance services (debit, credit, prepaid, and contactless cards).
- Licensing Electronic collection services.
- Updating the regulations and rules for these operations to comply with recent developments in the field in order to limit the risks banks may encounter
- Developed a deep understanding of industry trends to remain competitive in the market and provide valuable insights to clients.
- Utilized strong negotiation skills to secure favorable terms for both the bank and its clients during deal discussions.
- Mentored junior team members, sharing best practices to enhance overall team performance and knowledge base.
- Delivered exceptional banking service by addressing client inquiries or concerns promptly and efficiently, ensuring issues were resolved to their satisfaction.
- Collaborated with cross-functional teams to develop and implement tailored banking solutions for clients.
- Complied with established internal controls and policies.
Payment Systems Administrator
Central Bank of Egypt
07.2013 - 02.2024
- Company Overview: Central Bank of Egypt Head office, payment systems and information technology Sector
- System administrator
- Regional Payment systems administrator
- CCH system
- Patches operations
- Monitoring
- Banks Helpdesk
- Data analyses
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
Central Bank of Egypt
06.2008 - 07.2013
- Company Overview: Printing house
- Printing house
Sales Representative
El Aqsa for trade and computer
7 2003 - 10.2008
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor Degree - Finance (Accounting) Major
Cairo University
Diploma - International Negotiation, Political Science Section
Cairo University
Skills
Relationship Management
Personality
- Self-confident
- Hard worker
- Ability to work in team
- Eager to learn & gain experience
- Cooperative
- Good listener
- Good Thinker
- Reporting Skills
- Change Management
- Effective deployment of team skills
- Analytical abilities
- Complaint management
- Customer satisfaction
- Team motivator
- Creative
- Able to work under pressure
- Good organizational and administrative skills
Cellular
0101783211
Militarystatus
Exempted
Personal Information
- Date of Birth: 06/12/88
- Nationality: Egyptian
- Marital Status: Single
- Religion: Muslim
Activities
- Member of student union, Cairo University, 2005-2010
- Member of high committee, day of graduation student faculty of commerce, Cairo University, 2005-2010
- Volunteer of the organization committee of play of the 100 year of Cairo University, 2007
- Member of press committee at our vision conference, 2008
- Member of press committee at live conference, 2008
- Member of public relation committee at live conference, 2008
- Member of human resource committee at live conference, 2008
- Member of IT Committee at FDMC conference, 2009
- Member of IT Committee at FDMC conference, 2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
French
Beginner (A1)
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Personal development programsCareer advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit SharingInterests
Football
Traveling
Meet different culture
Horse riding
Reading
Entertainment
Timeline
Banking Relationship Manager
Central Bank of Egypt
02.2024 - Current
Payment Systems Administrator
Central Bank of Egypt
07.2013 - 02.2024
Central Bank of Egypt
06.2008 - 07.2013
Diploma - International Negotiation, Political Science Section
Cairo University
Sales Representative
El Aqsa for trade and computer
7 2003 - 10.2008
Bachelor Degree - Finance (Accounting) Major
Cairo University
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