Maintenance, calibration, and training of B-Brun hemodialysis machine.
Project and Implementation Engineer (Freelance)
IHD (Middle East and Africa)
01.2023 - 03.2023
Establish the connections between the customer and the mother company in Germany
Organization of the project installation and delivery
Performs technical tasks in assisting with project implementation such as installing virtual machines, OSs and software, and scripting
Implements and installs software integrations, such as PACS/RIS or HIS/RIS
Connects remotely to access customer systems to determine root causes and solve issues
End-user support services, troubleshooting, and maintaining all computer hardware, software, and networks.
Technical Support and Software Implementation Engineer
PaxeraHealth
05.2021 - 01.2023
Performs technical tasks in assisting with project implementation such as installing virtual machines, OSs and software, and scripting
Implements and installs software integrations, such as PACS/RIS or HIS/RIS
Review software and create instructions and a strategic plan for installation
Helps clients to understand Paxera technologies about imaging and clinical workflows
Fields complex support interactions that require system analysis and problem-solving techniques
Supports DICOM, PACS, and their connectivity/integration issues with company software
Connects remotely to access customer systems to determine root causes and solve issues
We are delivering end-user support services, troubleshooting, and maintaining all computer hardware, software, and networks
Identify and classify problems, analyze root causes, and recommend workarounds and resolution
Administration and maintenance of all servers, firewalls, V.P.N., printers, and computer-related peripherals
Identify gaps, and create and maintain support documentation
Support, manage, and supply solutions to PaxeraHealth clients ensuring minimal downtime
Assist in all Support Office and location upgrades and purchases of software and hardware.
Clinical Application Specialist
IKAR (Volcano Philips Distributor)
11.2020 - 03.2021
Attending in the cath lab to provide Help for physicians in assessing and treating coronary artery diseases with IVUS (intravascular Ultrasound) and IFR (Instantaneous-wave-free ratio)
Meeting with physicians and all medical team to perform prospection and presales process
Training of all medical crew on using IVUS and IFR.
Service Engineer
HIGHTECH for Projects and trading SAE
Cairo , cairo
07.2020 - 11.2020
Maintenance, calibration, and training of B-Brun hemodialysis machine.
Maintenance, Sales, and Project Engineer
EG Medical Systems (internship)
08.2019 - 11.2019
Installing, maintaining, upgrading, and servicing requested hemodialysis machines, ICU equipment, and surgical equipment
Sales and implementing projects
Prospective customers to demonstrate products, explain product features, and solicit orders
Monitor market conditions, product innovations, and competitors' products, prices, and sales
Prepare drawings, estimates, and bids that meet specific customer needs
Implementing 12 Modular OR Rooms.
Education
Bachelor's degree - Biomedical Engineering
Higher Institute of Engineering, El-Shorouk Academy
Computek international Company, El-Dokki, 08/01/16, 08/15/16, Hemodialysis, Sterilization
Jelecom, 07/04/17, 07/15/17, Medical application using (Matlap & Raspberry-pi)
Benha university hospital, Benha city, 07/01/17, 07/31/17, Medical laboratories, ICU
Benha electronics company, Benha city, 08/12/18, 08/30/18, Design, production and Surface assembly of electronic components of PCB (SMT), Introduction to the microcontroller principles, Medical equipment and devices calibration
Nasser Institute Hospital, Cairo, 09/01/18, 09/30/18, Endoscopies, Imaging (MRI, CT, X-ray, ultrasound), ICU & Sterilization, Hemodialysis and district water station
Timeline
Service Engineer
HighTech
05.2024 - Current
Project and Implementation Engineer (Freelance)
IHD (Middle East and Africa)
01.2023 - 03.2023
Technical Support and Software Implementation Engineer
PaxeraHealth
05.2021 - 01.2023
Clinical Application Specialist
IKAR (Volcano Philips Distributor)
11.2020 - 03.2021
Service Engineer
HIGHTECH for Projects and trading SAE
07.2020 - 11.2020
Maintenance, Sales, and Project Engineer
EG Medical Systems (internship)
08.2019 - 11.2019
Bachelor's degree - Biomedical Engineering
Higher Institute of Engineering, El-Shorouk Academy