Accomplished leader with extensive experience at the Tax Authority, adept in Operations Management and Team Leadership. Excelled in enhancing customer relationships, optimizing project outcomes, and leading departments to surpass objectives. Proven track record in risk management and staff development, achieving significant operational efficiencies and team synergy. Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Staff Supervision
Risk Management
Motivation
Team Player
Skilled negotiator
Troubleshooting expertise
Budget Allocation
Succession Planning
Facility Management
TOEFL Certificate
Team management
TOEFL Certificate
Lead according to the situation