Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
shorok elhady

shorok elhady

Giza,Haram

Summary

Dynamic professional with extensive experience in sales and marketing, notably at Samsung, driving significant sales growth through effective team leadership and strategic decision-making. Proven expertise in operations management and customer relationship management, fostering team collaboration and achieving business development goals. Adaptable and results-oriented, committed to delivering exceptional customer service.

Overview

17
17
years of professional experience
1
1
Language

Work History

Assistant Manager

Import and Exports
02.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Increased sales through effective merchandising strategies and targeted promotions.

Sales and Marketing Manager

Online Stores
01.2016 - 01.2017
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.

Sales Manager

Samsung
01.2014 - 07.2016
  • Increased sales revenue by developing and implementing effective sales strategies.

Marketing

Le Passage Hotel
01.2012 - 01.2014
  • Developed strategic communication and marketing plans.

Cvm

Vodafone
01.2010 - 11.2011
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Journalist

Elfagr Newspaper
03.2009 - 12.2009
  • Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.

Content Creator

Maspero Television Building
01.2009 - 03.2013
  • Wrote Type scripts and managed rewrites during production.

Education

Bachelor - Journalism And Mass Communication

Cairo University
Giza
07.2015

Skills

Operations management

Timeline

Assistant Manager

Import and Exports
02.2017 - Current

Sales and Marketing Manager

Online Stores
01.2016 - 01.2017

Sales Manager

Samsung
01.2014 - 07.2016

Marketing

Le Passage Hotel
01.2012 - 01.2014

Cvm

Vodafone
01.2010 - 11.2011

Journalist

Elfagr Newspaper
03.2009 - 12.2009

Content Creator

Maspero Television Building
01.2009 - 03.2013

Bachelor - Journalism And Mass Communication

Cairo University
shorok elhady