shorok elhady
Giza,Haram
Summary
Dynamic professional with extensive experience in sales and marketing, notably at Samsung, driving significant sales growth through effective team leadership and strategic decision-making. Proven expertise in operations management and customer relationship management, fostering team collaboration and achieving business development goals. Adaptable and results-oriented, committed to delivering exceptional customer service.
Overview
17
17
years of professional experience
1
1
Language
Work History
Assistant Manager
Import and Exports
02.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Increased sales through effective merchandising strategies and targeted promotions.
Sales and Marketing Manager
Online Stores
01.2016 - 01.2017
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Sales Manager
Samsung
01.2014 - 07.2016
- Increased sales revenue by developing and implementing effective sales strategies.
Marketing
Le Passage Hotel
01.2012 - 01.2014
- Developed strategic communication and marketing plans.
Cvm
Vodafone
01.2010 - 11.2011
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Journalist
Elfagr Newspaper
03.2009 - 12.2009
- Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.
Content Creator
Maspero Television Building
01.2009 - 03.2013
- Wrote Type scripts and managed rewrites during production.
Education
Bachelor - Journalism And Mass Communication
Cairo University
Giza 07.2015
Skills
Operations management
Timeline
Assistant Manager
Import and Exports
02.2017 - Current
Sales and Marketing Manager
Online Stores
01.2016 - 01.2017
Sales Manager
Samsung
01.2014 - 07.2016
Marketing
Le Passage Hotel
01.2012 - 01.2014
Cvm
Vodafone
01.2010 - 11.2011
Journalist
Elfagr Newspaper
03.2009 - 12.2009
Content Creator
Maspero Television Building
01.2009 - 03.2013
Bachelor - Journalism And Mass Communication
Cairo University
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