Youssef Saad Mahmoud
Maintenance Section Head
Cairo,C
Summary
Proven leader in facility management, adept at spearheading maintenance initiatives across multiple retail outlets for TBS and Contrack Facility Management. Excelled in staff development and problem-solving, significantly enhancing operational efficiency and equipment reliability. Expert in team management and customer relations, achieving streamlined workflows and reduced equipment failure times.
Overview
6
6
years of professional experience
Work History
Maintenance Section Head
TBS
01.2024 - Current
- Responsible for running retails ( TBS, Holy buns, coffee berry, The four fat ladies and Pacha Mama) maintenance HVAC, MEP, Fire systems and civil across Egypt (cairo, alex, Sharm el shekh, Gouna and North coast) with Total branches 92
- Established effective communication between Maintenance department and other departments through multiple channels.
- Established effective SLA that suits operation department.
- Optimized workflow processes for increased efficiency, resulting in reduced failure times of equipment.
- Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful implementation of initiatives.
Senior Maintenance Engineer
Contrack Facility Management (CFM)
09.2023 - 05.2024
- Responsible for AL Shaya Retail Shops (starbucks , H&M, American Eagle,Bath& Body, The body shop, Depenhams and Victoria secret) HVAC, MEP, Fire systems and Civil
- Supervising running maintenance and assuring quality of deliverables and achieving required SLA .
- Responsible for the required renovation execution.
- Responsible for Assents history and list .
Maintenance Engineer
TBS
03.2021 - 09.2023
- Facilitated cross-training workshops for junior engineers, elevating team skill levels and flexibility.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Led team in overhaul of HVAC systems, enhancing energy efficiency and occupant comfort.
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
Maintenance Engineer
Ghabbour Auto
12.2018 - 01.2021
- Responsible for technicians and workshop
- Solving technical problems and making analysis report.
- Solving customer problems and complaints
- Make failure analysis report for vehicles
- Spare parts consumptions request and analysis.
Education
Bachelor of Mechanical Engineering - Power And Mechatronics
BUE
Cairo, Egypt 04.2001 -
Skills
Staff Development
Timeline
Maintenance Section Head
TBS
01.2024 - Current
Senior Maintenance Engineer
Contrack Facility Management (CFM)
09.2023 - 05.2024
Maintenance Engineer
TBS
03.2021 - 09.2023
Maintenance Engineer
Ghabbour Auto
12.2018 - 01.2021
Bachelor of Mechanical Engineering - Power And Mechatronics
BUE
04.2001 -
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