Zeina Ehab Kamal
Account Manager At Noon KSA & UAE
Giza
Summary
Dynamic Account Manager offering expertise in building partnerships, Retail buying, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in vendor management.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Account Manager
Noon KSA & UAE
12.2024 - Current
- Built and scaled the Books category from 0% to 23% of GMV within 6 months, transforming it into a major revenue stream.
- 27% year-over-year overall category growth, driving revenue expansion.
- Led strategic buying initiatives to align with market demand and competitor offerings, closing key assortment gaps.
- Achieved and consistently exceeded quarterly and annual growth targets through strategic planning and execution.
- Successfully onboarded and retained key strategic sellers, expanding the category's portfolio, and enhancing selection diversity.
- Designed and executed annual marketing campaigns tailored to promote key products and seasonal trends, resulting in a significant sales uplift.
- Developed and monitored quarterly growth plans, ensuring alignment with overall category objectives, and market trends.
- Strengthened relationships with major publishers in Saudi Arabia and the United Arab Emirates to drive collaboration and achieve mutual goals.
- Conducted data-driven analyses to identify growth opportunities and address underperforming areas within the category.
- Traveled to SA and UAE regularly to lead vendor/seller meetings, conduct business reviews, and implement category growth initiatives.
- Worked cross-functionally to optimize retail and marketplace strategies, aligning efforts across Marketing, Ops, WH, and Content teams.
- Led the end-to-end execution of the Books Category Pre-order Project in KSA and UAE, building the initiative from scratch, and securing exclusive launches for key titles, etc. Osama El Muslim.
- Initiated and managed strategic collaborations with authors, developed dedicated author pages, and ensured full assortment availability by coordinating stock planning and allocation across regional markets.
- Managed end-to-end retail agreement processes, including margin negotiations, contract execution, purchase order (PO) issuance, and payment settlement, ensuring smooth operations and strong vendor relationships.
- Successfully resolved escalated issues, preventing potential loss of valuable vendors and sellers, while maintaining positive relationships with all parties involved.
- Developed customized account plans for marketplace sellers to help them achieve their business goals.
- Established clear communication channels between sellers and internal teams, ensuring seamless project execution.
Business Development Executive
Noon EG
07.2023 - 11.2024
- Acquiring and onboarding new sellers that add value to the category.
- Inventory planning and replenishment forecasting.
- Sharing detailed quarterly and annual sales reports with all key accounts.
- Manage inventory, item-level forecasting, and assortment planning.
- Contacting sellers to negotiate sale prices during campaigns.
- Communicating with the growth team for optimal customer experience during campaigns.
- Organic seller management and growth strategies.
- Shadowing in the buying process, creating purchase orders, and reconciling payments.
- Onboarding new retail vendors and replenishing top-selling SKUs.
- Establishing collaborations with key business partners, and managing strategic partners.
Senior Commercial Operations Executive
Noon KSA
03.2023 - 06.2023
- Higher perspective to the commercial targets and how to implement them.
- Provide objective recommendations on business strategy.
- Creating weekly and monthly business reports with the performance of the category.
- Checking the price competitiveness across all competitors’ websites.
- Maintaining the onboarding process to meet the criteria of seller performance.
Commercial Operations Executive
Noon KSA
10.2021 - 02.2023
- Creating trackers and category analysis to maintain performance and individual targets.
- Provide objective recommendations on business strategy.
- Handling retail SKU creations and enhancments for the Beauty category (KSA).
- Supporting commercial teams and solving sellers' content issues.
Buying Assistant
Sports International Brands
08.2020 - 10.2021
- Assisted in sourcing and negotiating contracts with international sports brands.
- Supported inventory planning and market trend analysis.
- Coordinated with suppliers to ensure timely deliveries and accurate stock management.
Talent Acquisition Coordinator
Concentrix
05.2021 - 08.2021
- Full responsibility for screening candidates by phone interviews.
- Grading English assessments and supporting competency-based interviews.
- Providing detailed feedback and managing daily reports.
HR Intern
10.2020 - 11.2020
- Supported recruitment specialists in second and final interviews.
- Graded English assessments and maintained recruitment reports.
Education
Faculty of Commerce - Finance & Investment
Georgia University Joint Program With Cairo University
08.2020
Skills
- Proficient in written and spoken Arabic and English
- Strong digital skills
- Proficient in Microsoft Office applications
- Account management
- Analytical problem solving
- In-depth retail expertise
- Effective negotiation techniques
Certification
McKinsey’s Learning Program for Young Professionals – McKinsey & Company (currently in the process).
Timeline
Account Manager
Noon KSA & UAE
12.2024 - Current
Business Development Executive
Noon EG
07.2023 - 11.2024
Senior Commercial Operations Executive
Noon KSA
03.2023 - 06.2023
Commercial Operations Executive
Noon KSA
10.2021 - 02.2023
Talent Acquisition Coordinator
Concentrix
05.2021 - 08.2021
HR Intern
10.2020 - 11.2020
Buying Assistant
Sports International Brands
08.2020 - 10.2021
Faculty of Commerce - Finance & Investment
Georgia University Joint Program With Cairo University
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