Ahmed ElGhafloul
SMEs Team Leader - Credit Analyst
Cairo
Summary
Results-driven credit analyst with a proven track record of achieving exceptional growth. Successfully increased portfolio by 200% in 2019, consistently outperforming assigned targets during the following years till 2023. Seeking to leverage my expertise and analytical skills in a challenging investment banking role and data analysis field. Committed to delivering outstanding results through a combination of knowledge, experience, and a strong work ethic
Overview
12
12
years of professional experience
3
3
Certifications
Work History
SMEs Team Leader
QNB
04.2023 - Current
- Led a team of 2 colleagues to achieve 100% of KPIs and exceed organizational targets.
- Managed a portfolio of over 130 high-value SME clients, representing 10% of the branch's total.
- Developed and mentored team members to achieve 20% portfolio growth for each relationship manager.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Relationship Manager - SMEs (Senior – Lead)
QNB
03.2015 - 03.2023
- Analyzed creditworthiness for corporate clients, building a portfolio of 60+ clients.
- Provided comprehensive financial services and tailored financing solutions.
- Gained in-depth knowledge of over 15 industries to effectively serve clients
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Customer advisor – Corporate Activities
QNB
01.2014 - 03.2015
- Expanded the corporate client base by 20% through targeted outreach and relationship building.
- Led marketing initiatives, including [specific activities], to position QNB as the leading private bank in Egypt.
- Successfully cross-sold a range of bank products to existing and potential corporate clients, increasing revenue by.
- Participated in interactive training programs to expand knowledge of company products and policies.
- Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
Relationship Executive - Retail activity
QNB
09.2013 - 01.2014
- Provided personalized customer service to retail clients on a daily basis.
- Managed a portfolio of new and individual accounts, successfully onboarding of new clients.
- Efficiently processed customer orders and inquiries, ensuring timely resolution and satisfaction.
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
Admin, Accountant and Storekeeper
Mobi serve.
03.2013 - 09.2013
- As admin I was responsible of all managerial functions which are not technical
- I was also responsible for planning, organizing, coordinating, and controlling budgeting and financial management which included accounting, store keeping functions.
Education
CFA Level 2 -
CFA Institute
USA 07.2024 -
CFA Level 1 -
CFA Institution
USA 08.2018 -
CMA, Credential# 56912 -
IMA
USA 02.2017 -
Credit Course Program - V. Good -
DC Gardner
Cairo 03.2015 - 8 2014
Bachelor of Business Administration - V. Good -
Faculty of English Commerce
Kafr ElSheikh - Egypt 5 2011 - 9 2007
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Skills
Leadership and motivation skills
Financial analysis
Selling
Customer Services
Interpersonal
Software
Windows
Word
Excel
Power point
Work Planning
Teamwork and Collaboration
Team Supervision
Team motivation
Certification
CFA L2
Accomplishments
- Ideal Student, Faculty of commerce - 2009
- Head of culture committee, Student union - 2008
Languages
Arabic - Native
Proficient
C2
English - Fluent
Proficient
C2
Personal Information
Date of Birth: 09/01/90
Publications
- IMF loan to Egypt - Egypt in Jaws Millstones - 2016
- Management and its role in the society development - 2008
- Youth problems and how to solve them - 2007
References
- +2 01068820881, Mr. Mohamed AbdEl-Wahab, QNB, Branch manager
- +2 01001536915, Mr. Kamal Badr, QNB, SMEs Head
Interests
Reading
Swimming
Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Microsoft Office
Python
Timeline
CFA Level 2 -
CFA Institute
07.2024 -
SMEs Team Leader
QNB
04.2023 - Current
CFA Level 1 -
CFA Institution
08.2018 -
CMA, Credential# 56912 -
IMA
02.2017 -
Relationship Manager - SMEs (Senior – Lead)
QNB
03.2015 - 03.2023
Credit Course Program - V. Good -
DC Gardner
03.2015 - 8 2014
Customer advisor – Corporate Activities
QNB
01.2014 - 03.2015
Relationship Executive - Retail activity
QNB
09.2013 - 01.2014
Admin, Accountant and Storekeeper
Mobi serve.
03.2013 - 09.2013
Bachelor of Business Administration - V. Good -
Faculty of English Commerce
5 2011 - 9 2007