Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Ethar  Sadek

Ethar Sadek

Senior Relationship Manager
New Cairo

Summary

Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.

Overview

10
10
years of professional experience

Work History

Senior Relationship Manager

Arab Investment Bank
New Cairo
2018.07 - Current

Cultivating strong and positive relationships with both existing and prospective clients through exceptional interpersonal and rapport building skills.

Conducting visits and business calls to existing and potential cuatomers.

Effectively achieving aibank goals.

Ranked number one RM in 2023 across New Cairo area.

Training and Mentoring new junior staff members.

Holding one to one meetings with sales members to identify selling opportunities and hurdles.

Implementing and Maintaining high standards of ethics and code of conducts.

Complying with aibank policies and procedures and CBE regulations.

Premier Relationship Manager

Aibank
Heliopolis
2017.12 - 2018.07


  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Improved overall client satisfaction by addressing concerns promptly and resolving issues effectively.
  • Acted as a trusted advisor regarding a variety of products and services.

Customer Service Officer

Aibank
Heliopolis
2016.05 - 2017.12

Kept strong knowledge of all aibank products and offered them to customers to increase sales.

Performed daily customer service tasks and in an efficient and timely manner.

Answering all customers inquiries.

Handling customer portfolio.

Senior Customer Advisor Operations

Barclays Bank Egypt.
New Cairo
2007.10 - 2011.05

Implemented day to day operations tasks and duties.

Performed branch snap checks and internal audit reports.

Collaborated with different departments.

Assisted customers with different product related questions.

Enthusiastically anticipated and

catered to customers needs and requirements.

Education

Bachelor Degree Of Business Administration - Business Administration

Cairo University
Cairo
06.2007

Skills

Customer Engagement

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Timeline

Senior Relationship Manager

Arab Investment Bank
2018.07 - Current

Premier Relationship Manager

Aibank
2017.12 - 2018.07

Customer Service Officer

Aibank
2016.05 - 2017.12

Senior Customer Advisor Operations

Barclays Bank Egypt.
2007.10 - 2011.05

Bachelor Degree Of Business Administration - Business Administration

Cairo University
Ethar Sadek Senior Relationship Manager