Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Cultivating strong and positive relationships with both existing and prospective clients through exceptional interpersonal and rapport building skills.
Conducting visits and business calls to existing and potential cuatomers.
Effectively achieving aibank goals.
Ranked number one RM in 2023 across New Cairo area.
Training and Mentoring new junior staff members.
Holding one to one meetings with sales members to identify selling opportunities and hurdles.
Implementing and Maintaining high standards of ethics and code of conducts.
Complying with aibank policies and procedures and CBE regulations.
Kept strong knowledge of all aibank products and offered them to customers to increase sales.
Performed daily customer service tasks and in an efficient and timely manner.
Answering all customers inquiries.
Handling customer portfolio.
Implemented day to day operations tasks and duties.
Performed branch snap checks and internal audit reports.
Collaborated with different departments.
Assisted customers with different product related questions.
Enthusiastically anticipated and
catered to customers needs and requirements.
Customer Engagement
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