Summary
Overview
Work History
Education
Skills
Timeline
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Moataz Yousseff

Senior Boarding Officer
Port Said

Summary

Dynamic professional with extensive experience as a Senior Boarding Officer at Leth Egypt Agency, excelling in maritime security and emergency response coordination. Proven track record in enhancing safety protocols and fostering strong relationships, while effectively managing inventory and optimizing operations. Multilingual communicator skilled in problem-solving and team collaboration, ensuring seamless vessel operations.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Senior Boarding Officer

Leth Egypt Agency
Port Said, Port Said
12.2016 - Current
  • Improved safety measures on board ships by providing training sessions to crew members on security protocols and emergency procedures.
  • Assisted in the development of cost-effective strategies for vessel operations, optimizing resource utilization.
  • Facilitated timely resolution of disputes between crew members and ship owners through mediation, fostering harmonious working relationships.
  • Streamlined deplaning and enplaning systems to minimize common problems.
  • Managed inventory control processes for essential supplies required during boarding operations, ensuring availability when needed.
  • Enabled faster decision-making by providing accurate reports and updates to senior management on vessel status and performance metrics.
  • Identified potential risks associated with vessel operations, recommending preventive measures to mitigate hazards effectively.
  • Provided comprehensive logistical support to vessels during their port stay, ensuring seamless operations.
  • Coordinated smoothly with local authorities regarding immigration clearances for foreign crew members, avoiding unnecessary delays in the process.working as boarding agent from 2011

Owner and Manager

Unique Company for Advertising and Event Planning
Port Said, Port Said
01.2005 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Education

Bachelor - Bachelor of Petroleum Business Administration

Sadat Academy For Management And Since
Port Said
01.2010 - 01.2010

Skills

Situational awareness

Maritime security

Emergency response coordination

Multilingual abilities

Teamwork and collaboration

Problem-solving

Time management

Multitasking

Multitasking Abilities

Crowd control

Excellent communication

Self motivation

Time management abilities

Team collaboration

Active listening

Effective communication

Organizational skills

Attention to detail

Problem-solving aptitude

Safety procedures

Documentation skills

Relationship building

Interpersonal skills

Stress management

Professionalism

Task prioritization

Timeline

Senior Boarding Officer

Leth Egypt Agency
12.2016 - Current

Bachelor - Bachelor of Petroleum Business Administration

Sadat Academy For Management And Since
01.2010 - 01.2010

Owner and Manager

Unique Company for Advertising and Event Planning
01.2005 - Current

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Moataz YousseffSenior Boarding Officer