Muhammad Salem
Cairo
Summary
- Created and maintained detailed reports and schedules of all production tasks.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Successfully identified discrepancies and recommended changes to inventory to increase profits.
- Coordinated with production team to support productivity targets and deadline management.
- Collaborated with production team to support effective resource allocation.
- Assisted with budgeting and accounting of production-related tasks.
- Developed and maintained efficient production processes and procedures.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Managed inventory and supply chain functions for production materials and equipment.
- Negotiated contracts with suppliers and vendors for cost-effective transactions.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Implemented new quality assurance and customer service standards.
- Reported production malfunctions to managers and production supervisors.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Specified quality requirements of raw materials with suppliers.
- Inspected products and worker progress throughout production.
- Evaluated interactions between associates and customers to assess personnel performance.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Monitored staff organization and suggested improvements to daily functionality.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Recorded, analyzed, and distributed statistical information.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Technical Engineer
Hico Energy- Petro Sella Base) Environmental Solutions_ (Petropel_ Wasco)
06.2012 - Current
- Identified and corrected system faults to minimize operational system downtime.
- Performed scheduled service work, installations, testing and repairs.
- Provided technical support in both on-site and telephone consultations.
- Oversaw quality assurance management and offered suggested recommendations.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Maintained service schedule for software and hardware.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Suggested ideas for product evolution and new product variants.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Education
Bachelor of Arts - Law Enforcement
06.2011
Skills
- Server Maintenance
- Remote Support
- Design Support
- System Updates
- Problem Resolution
- Customer Service and Assistance
- Data Protection
Timeline
Technical Engineer - Hico Energy- Petro Sella Base) Environmental Solutions_ (Petropel_ Wasco)
06.2012 - Current
Ain Shams University - Bachelor of Arts, Law Enforcement
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