Amr Abdelghany
Automotive Workshop Engineer
Obour City
Summary
Knowledgeable Automotive industry engineer, experienced dealing with vehicles manuals based on guidelines and regulations that supports assessing customer needs and resolving their issues.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Workshop Engineer
Abou-Ghaly Motors
Cairo-Ismailia Road
02.2023 - Current
- Conducted root cause analysis of vehicle systems to locate and correct problems.
- Troubleshot and resolved mechanical and electrical issues in vehicles based on vehicle manual procedures.
- Submit all technical reports with complicated cases to have a pre-approval for warranty cases
Warranty Administrator
Abou-Ghaly Motors
Cairo-Ismailia Road
10.2020 - 02.2023
- Ensured that all work was performed in accordance with warranty policy regulations and guidelines.
- Assist workshop engineers by applying technical report for warranty cases that need pre-approvals.
- Participated in employers training programs with regards to warranty issues
- Processed claim paperwork and followed up on missing information to complete processing.
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
- Properly pack warranty parts that needed to be shipped back to the manufacturer for quality improvement process.
- perform recalls campaign training to workshop team ( recalls procedures) , account managers ( vehicle's customers data) and spare parts team( required parts to be ordered).
Education
Bachelor of Science - Mechanical Engineering (Mechatronics Major)
Higher Technological Institute
10th Of Ramadan City 10.2013 - 05.2018
Accomplishments
- Designed and programmed two robots: a fighting robot with a focus on design.
- A smart color-detecting robot with a heavy focus on LabView and Arduino
- Received 5 different trainings throughout the years: GASCO, Al-Japanese CNC, Nassar Plastics, El-Garhy Steel Company and Maamoon Electronics
- EmbeddedFab Diploma (2017), ISTQB (2018)
- Worked as a technical support Engineer for graduation projects, had to build the whole project including mechanical, electrical and software(2018)
GRADUATION PROJECT
Smart Home based on IoT (Internet of Things) - 2018
A combination of the 3 pillars of Mechatronics: Mechanical Design, Electrical Wiring and
Computer Programming to achieve a smart and remotely-controlled project.
Fully-programmed using embedded C on the ATmega32 micro-controller.
Most peripherals were used such as: Timers, Counters, ADC, USART.
Written using the software abstraction layers: MCAL, HAL, Service Layer, Application Layer.
Programmed on the ESP8266 for wireless control which communicates with the ATmega32
through USART.
Fully-designed using: SolidWorks and hardware simulated using: Proteus.
Successfully completed the project within two months before the deadline!
Video link: https://youtu.be/N6zxaLLvY9g/
Timeline
Workshop Engineer
Abou-Ghaly Motors
02.2023 - Current
Warranty Administrator
Abou-Ghaly Motors
10.2020 - 02.2023
Bachelor of Science - Mechanical Engineering (Mechatronics Major)
Higher Technological Institute
10.2013 - 05.2018
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