Ahmed Bahaa Elshafey

Experienced retail and customer site technical support supervisor with a demonstrated history of working in the internet industry and management. Skilled in Technical Support Service Management, Routers Testing, DSLAMs Behaviors, Cabinets Cards Problems and IP Obtaining Issues, Telecommunications and building a team from the beginning with an excellent qualification or manage an existing team to achieve the company strategy and abide the company policies, rules and structures, Strong information technology professional with a bachelor's degree focused in Electrical and Computer Engineering from Higher Technological Institute. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.